Privacy Policy

We may modify this Privacy Notice from time to time, in which case we will update the "Last Updated" date at the top of this Privacy Notice. If we make material changes to how we use or disclose information we collect, we'll let you know if we make major changes. If you do not agree to any updates to this Privacy Notice, please do not continue using or accessing the Services.

We collect information in three ways: (1) what you provide to us, (2) what we collect automatically, and (3) what we get from other sources. In addition to the specific uses discussed below, we may use this information to provide and improve the Services and our product offerings, to maintain our business relationship, to enhance the safety and security of our Services, to detect and prevent fraud, provide customer support, conduct internal research and development, comply with applicable legal obligations, enforce any applicable terms of service, and protect the Services, our rights and the rights of our employees, users or other individuals.

Information You Provide to Us

Some features of the Services may require you to directly provide certain information, including information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features. Information that you directly submit to us includes:

Contact information, such as your name, address, email address, and phone number. We use this information to create and maintain your account and provide the Services, and to communicate with you. …

Account information, such as username, password, security questions that you select and the answers you provide, account handle and other information you add to your account or profile. We use this information to provide the Services, and to create, maintain and secure your account with us. If you choose to register an account, you are responsible for keeping your account credentials safe. We recommend you do not share your access details with anyone else. If you believe your account has been compromised, please contact us immediately.

Supplemental identification information, such as your maiden name, tax ID, marital status, photograph, date of birth, gender and any other information contained in any identification documents you provide to us, such as a copy of your driver's license, passport, utility bills or proof of residence. We use this information to verify your identity and comply with legal obligations, including anti-money-laundering laws, and to detect and prevent fraudulent and other unauthorized activities.

Financial and transaction-related information, such as your bank account number and associated details, your digital token wallet address, information regarding your transactions (including deposits and withdrawals) and your balance history. We use this information to provide you with the Services, enable you to transact with us, and to enhance your experience.

Any other information you choose to provide us or otherwise include in communications with us, for example, when sending a message through the Services or calling our customer support team. We use this information to communicate with you or as otherwise notified to you at the time of collection.

Information Collected Automatically

We and third parties also automatically collect certain information about your interactions with the Services, including through cookies, pixels or other tracking technologies ("Tracking Technologies"). This information is collected and used to personalize the Services and tailor your experience, run analytics, and better understand user interactions with the Services. Such information includes:

Device information, such as device type, operating system, unique device identifier, and internet protocol (IP) address.

Location information, such as approximate location based on IP address.

Other information regarding your interaction with the Services, such as browser type, log data, date and time stamps, clickstream data (e.g., page requests, page views, how much time is spent on a page, content viewed or interacted with, text entered, etc.), interactions with marketing emails, and ad impressions.

For further information on the use of Tracking Technologies, see the section below, Cookies and Other Tracking Technologies.

Information Collected From Other Sources

We may obtain information about you from outside sources, including information that we collect directly from third parties and information from third parties that you choose to share with us. We only use this information to help deliver our Services or verify your account. Such information includes:

Information from the public blockchain, including timestamps of transactions or events, transaction IDs, transaction amounts and wallet addresses.

Information from our business partners, with whom you may interact directly, including when you access our platform through a third party.

Information when you choose to access the Services through a third party account, such as Google or Facebook, which we use to maintain your account and login information. These partners provide information such as your name, email address, and additional account information that is publicly available.

Any information we receive from outside sources will be treated in accordance with this Privacy Notice. We are not responsible for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third-Party Websites and Links.

Deidentified Information

Finally, we may deidentify or anonymize your information such that it cannot reasonably be used to infer information about you or otherwise be linked to you (or we may collect information that has already been deidentified/anonymized), and we may use such deidentified/anonymized information for any purpose.

TLDR: Why do we, when do we and what do we do with your data

As described above, we and third parties use Tracking Technologies to collect certain information about your interactions with the Services. Most browsers accept Tracking Technologies automatically, but you can usually change your settings to block or delete them. However, blocking or deleting cookies may cause some of the Services, including login features and general functionality, to work incorrectly.

Your browser settings may allow you to transmit a "Do Not Track" signal when you visit various websites. Like many websites, our website is not designed to respond to "Do Not Track" signals received from browsers. You may also opt-out of the collection and use of information for interest-based advertising by advertisers that are part of certain industry alliances, including through tools offered by the National Advertising Initiative or the Digital Advertising Alliance, by clicking the links provided.

We may disclose your information for legitimate purposes subject to this Privacy Notice, including:

Vendors or other service providers who help us provide the Services, including for identity verification, transaction monitoring, fraud detection and prevention, cloud storage, security, customer relationship management, marketing communications, analytics, payment networks, payment processing and the deployment of Tracking Technologies.

Our affiliates or others within our corporate group.

Business Partners, including those who you choose to access our platform or services through, where we need to disclose information in order to facilitate your access to our services. We also share your information with banking partners if you link a bank account, to enable us to process transactions that you initiate through the Services.

Professional advisors, such as auditors, law firms, or accounting firms, including to assess, protect, enforce and defend our rights and to comply with our legal and regulatory obligations.

Third parties in connection with or anticipation of an asset sale, merger, bankruptcy, or other business transaction.

For legal and security reasons and to protect our services and business, including to cooperate with law enforcement, judicial orders, and regulatory inquiries, to detect and prevent against fraudulent or illegal activity, to exercise or defend legal claims, and to ensure the safety and security of our business, employees, and users, and to enforce our terms or other agreements.

With your consent or otherwise at your direction.

We may link to third-party websites or show or make available content from them. Their privacy practices are their own, so please review their policies, notices and other terms before sharing information.

Our Services aren't for children under 13, and we don't seek or knowingly collect information from children. If you think your child has shared information with us, contact us and we'll make commercially reasonable efforts to delete it.

We use safeguards to protect your information, but no system is 100% secure. Any information you send to us electronically, while using the Services or otherwise interacting with us, may not be secure while in transit. We recommend that you do not use unsecure channels to send us sensitive or confidential information.

We are based in the United States. If you are using the Services from outside the United States, please be aware that the information we collect from you may be transferred to, stored and processed in the United States or other countries outside your country of residence.

Should you have any questions about our privacy practices or this Privacy Notice, please email us at support@nativemarkets.com